Consumers have also shifted to much more online spending, which makes our investments in Secure Remote Commerce and our partnership with the other major networks to implement Click-to-Pay even more significantly.Our disciplined approach to capital management and liquidity remains a top priority for us, particularly in the current environment.

Thanks. Could you give us a little more color about what we should expect from delinquency and charge-off formation in the coming quarters? We saw sales down 16% and 3% lower card loans, while down year-over-year both compared favorably versus other issuers, principally due to our greater concentration in every day and online spend categories, as opposed to T&E.Operating expenses of $1.1 billion were flat to the prior year and included a $59 million one-time impairment charge to our Diners business, relates to the impacts of the slowdown in global T&E spending. While I am pleased with our execution in the second quarter, we remain in a very challenging environment with considerable uncertainty as our country continues to struggle to stop the spread of COVID-19 and the impact on our economy remains very significant. I'm curious, if you feel like with this reserve build that you're pretty much done provided, there is no significant change to the macro outlook. What we've been able to do is execute pretty well in terms of deposit pricing. We're not looking to substantially change any of the duration of any of the liabilities that we see on the balance sheet.
Hochschild Mining PLC is a leading precious metals company listed on the London Stock Exchange (HOCM.L / HOC LN) with a primary focus on the exploration, mining, … But I've been getting some investor questions regarding how to think about the reserves that you're building today versus the loss experience you had during the Great Financial Crisis. Retirement

Good morning. For more details about cookies and how to manage them see our We believe that a responsible and innovative mining strategy combined with consistent, world-class operational performance and an exciting exploration-led growth programme will deliver above average returns in the most productive, safe and environmentally sound way possible. Investors. Could you just talk about how the -- what the cycle is going to look like or how you envision it playing out with charge-offs playing out in the early '21 and then what it looks like in the back half?Yeah. And so, we'll have to see how it goes.Okay.

Now, to be honest, those segments inherently are likely to be a little bit more risky. By continuing to browse the site you are agreeing to our use of cookies. Quick question, I guess, on the average balance sheet. This site uses cookies. Credit performance in this product continues to benefit from tight underwriting and a high percentage of cosigned loans.Personal loan net charge-offs decreased 90 basis points year-over-year. By continuing to browse the site you are agreeing to our use of cookies. Certainly, if they keep going with the four quarters rule, that's something that -- again, it will depend going forward, but that's something that we've looked at.
[Operator Instructions] Thank you.I will now turn the call over to Mr. Craig Streem, Head of Investor Relations. So, that -- I think that could certainly push out the curve a little bit in terms of both delinquency and charge-offs.Yeah. The 30-plus delinquency rate was 42 basis points lower than the prior year and down 24 basis points from the prior quarter. And then regarding your comments on the charge-off rate peaking into late '21. The 30-plus delinquency rate was down 25 basis points from the prior year and 18 basis points lower than the prior quarter.

Thank you.I will now turn the floor back over to Craig Streem for any additional or closing remarks.Thanks, Crystal.