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Most other makers have a limited warranty. Look what came via UPS today.It’s all better now.

It’s the only everyday item he has that belonged to his father, and he was devastated when it broke. Recently, I needed to write a note and grabbed the pen from my bag.

• Cross lifetime mechanical warranty; Cons: • slimmer barrel size than the Uni• ball • no finer point size available; DISCOVER. A pen could last literally forever if they keep letting owner after owner get free repairs. Every company and manufacturer on this list offers either a limited lifetime warranty or a full-on, unconditional lifetime guarantee. As example, I remember when Parker had a lifetime warranty, re-established at some time after 1947 and later discontinued. WARRANTY SERVICE FORM.

This warranty does not cover loss, accidental damage, misuse or abuse. I've been mulling over sending it to Cross to get a replacement cap (I'm fine with losing the engraving/monogram).The fine print of their website says the lifetime warranty won't cover "customised decorations" or "parts damaged from impact" …

[EDIT; They usually have a $10 service fee where IF you have the original paperwork, you may can get waived. 2. And you won't have to wait long for a fix: The product will be repaired or replaced as soon as you send it in.

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He contacted Cross to see about getting the pen repaired, and the company sent it back: the same pen, good as new, in a spiffy little case.When my father retired he gave me his gold Cross pen. Pen caps can obstruct breathing.

What would you expect "lifetime" to mean if not the lifetime of the original owner? But it’s always with me. Pens rarely break, usually the biggest issue is solved with a new refill in it. But a warranty is a piece of mind especially for higher end pens. They have a good warranty because the know that their quality isn't as tight as it should be, but in order to remain competitive, they offer the best after-purchase support.
Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to Andy always carries his father’s old 50-year-old Cross pen. Agnes, on the other hand, was against being hit by flying bits of other people's cabbage."

He bought it sometime in the mid 1960’s and I’ve had it since 1984. I checked the Cross website and noticed that they have a lifetime warranty for all … This executive pen is supplied with an elegant gift box. 3.

They could have replaced it with a current model, but that wouldn’t have been the same… to me. All Cross writing instruments and penholder products are guaranteed against mechanical failure, even if you've had the item for years. ... You have to purchase the ink separately, of course, but you can return the pen at any time under a lifetime warranty if it turns out to be not as promised. They have a good warranty because the know that their quality isn't as tight as it should be, but in order to remain competitive, they offer the best after-purchase support. Arguably one of the most iconic and most highly rated Cross pens, the Classic Century is a good ol’ pen for the fans of a slim barrel. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. I sent it back to back to Cross and asked that it be repaired rather than replaced since it’s the only tangible item that I have that belonged to my father.